In our computer platforms, if you disconnect in the middle of the play, please log out completely and go back to the game where you got disconnected. The play should be there waiting for you to complete the action.
If the action took place, please check your hand history from the vendor or contact our Casino team for us to complete investigation and provide the result of the game.
As per our Live games rules, In the event you lose connectivity or time out during the live game, any bets you have made will remain in play as they would in a land-based casino resulting in a win, lose or push. Failure to respond within the allotted time for any reason will result in your hand being completed according to Basic Strategy. Completing a hand which has lost connectivity or timed out is done in the player's best interest and to serve those back betting on the hand